Frequently Asked Questions

Everything you need to know about clean beauty, shipping, and our curated selection.

What defines a product as 'clean' at The Detox Market?

We follow a strict ingredient safety standard. Every product is vetted to ensure it is free from toxic chemicals such as parabens, synthetic fragrances, phthalates, and over 1,500 other banned ingredients on our 'Banned List'.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and the weight of your package.

What is your return policy for opened beauty products?

We want you to love your routine. If you are not satisfied, we accept returns for store credit on gently used products within 30 days of purchase, excluding samples and final sale items.

Are your products cruelty-free?

Absolutely. We only partner with brands that do not test on animals. Many of our products are also vegan, which you can easily filter for while browsing our collections.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Can I get a personalized skincare consultation?

Yes! Our Detox Ambassadors are available for virtual consultations to help you build a customized clean beauty regimen based on your specific skin type and concerns.